Legal
Refund Policy
Last updated: May 2026
30-Day Money-Back Guarantee
We stand behind our courses 100%. If you're not satisfied within the first 30 days of your enrollment, we'll give you a full refund — no questions asked.
1. Refund Eligibility
You are eligible for a full refund if:
You request a refund within 30 days of your enrollment date
You have not completed more than 20% of the course content
You provide a brief reason for your request (helps us improve)
Your payment has been successfully verified and processed
2. Non-Refundable Cases
Refunds will not be issued if:
More than 30 days have passed since your enrollment
You have completed more than 20% of the course material
Your account has violated our Terms of Service
You purchased during a promotional or discounted offer (unless stated otherwise)
The refund request is for a subscription renewal you were notified about
3. How to Request a Refund
To request a refund, please follow these steps:
- Email us at codnex92@gmail.com with the subject line Refund Request
- Include your registered email address and full name
- Mention your payment reference or transaction date
- Optionally, let us know why you're requesting a refund
Our team will review your request and respond within 2–3 business days.
4. Refund Processing
Approved refunds will be processed to your original payment method (JazzCash, EasyPaisa, or bank transfer) within 5–7 business days. Processing times may vary depending on your payment provider.
5. Course Access After Refund
Once a refund is processed and confirmed, your access to course content will be revoked immediately. Any downloaded materials must be deleted in accordance with our Terms of Service.
6. Changes to This Policy
Codnex Academy reserves the right to update this Refund Policy at any time. Updates will be effective immediately upon posting. We encourage you to review this page periodically.
7. Contact Us
For refund inquiries or any questions, reach us at:
codnex92@gmail.com